About Your GroupWise Mailbox

In Online mode, your GroupWise® mailbox resides in the post office to which you belong, and  maintenance of your Online mailbox is performed by your GroupWise administrator. In other modes of the Windows* client, you can perform some of your own maintenance, depending on what GroupWise client features you are using.

• Archive: When you archive GroupWise items, they are stored at the location you have specified using Tools > Options > Environment > File Location. You must open your archive using File > Open Archive in order to repair your archive.

• Caching mailbox: If you are using Caching mode, your Caching mailbox is stored at the location you specified when you set up your Caching mailbox. You must be in Caching mode in order to repair your Caching mailbox.

• Remote mailbox: If you are using Remote mode, your Remote mailbox is stored in whatever location you specified when you used the Hit the Road feature in the client to create your Remote mailbox. You must be in Remote mode in order to repair your Remote mailbox.

Three databases are associated with each of these mailbox locations:

• User database: Your user database contains your client options settings, pointers to messages, personal groups, personal Address Books, and rules.

• Message database: Your message database contains your GroupWise items.

• Document database: Your document database contains any documents you are accessing from a GroupWise library.

When you are repairing a mailbox, you can choose which databases to repair, depending on the type of problem you are having with your mailbox.

GroupWise Online Documentation

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