Students need to know: ¥ Best times/methods to contact you ¥ Generally how soon a student can expect a response from you (i.e. 24 hours, 2 working days, etc.) ¥ Specify whether the testing is online or on campus or a combination ¥ Specify how students will receive test/project grades (i.e. via e-mail, postal service, etc.) and when to expect grades (i.e. within two weeks of submitting project/test, etc.) ¥ Explain how to get technical assistance if a student has trouble logging in or with course navigation ¥ Mention that students can order textbooks over the phone using VISA/Mastercard or in person at the LCC Bookstore ¥ Statement that urges students to check the course website frequently (in case you change an assignment or deadline) PODCAST ORIENTATION Your orientation may include brief information on: ¥ how to access the course ¥ why specific tools are being used as part of the learning activities and how to use the tools; ¥ protocols, e.g. for contact with staff and students; submission of assignments; ¥ the importance of participation and your expectations in respect to their participation; ¥ how to navigate through the course tools and materials.