Notes for Sonya Will starts with data/report on communication skills trumping technical skills Redundancy - we've said all this to you before Biggest Beef? - If it works everywhere else, why doesn't it work at Lane? + If it works everywhere else, why don't we just do it that way? NEEDED ANSWERS no Kyle next year Todd as CIO ??? Moodle outsourcing Lane cannot allow falsehoods, inaccuracies, wrong information to go unchallenged and uncorrected (publicly) Power We don't have any real power. We can lead by example and hope faculty follow us, but that is an indirect power at best. We've only had true power at two times #1 ending Daniel's job as FWM #2 ending Easy Websites for faculty... June 18, 2008 Speaking of this Summer Who do we forward emails sent to fwm@lanecc.edu to? New server Who will buy us a new server? teach.lanecc.edu is 5-6 years old Speaking of new servers, when will IT provide is with streaming server? (we've been waiting 1.5 years, and now BIT dept is asking for it. Don't get them mad.) "One bad apple" - poison David's affect on Dale Dale to be asked to apologize to Art Dept staff responsible manager is Todd (oversight and enforcement is a big problem - recall GIS Grant and Daniel as server admin... overseen by MULTIPLE managers/colleagues. Problems continued almost 1.5 years into a 3 year multimillion dollar grant) Trust IT, Todd, and whiteboards vs. chalkboards (Social Science) Public servants - serve the public=students - FWM agree on this David and Dale are paid higher than many faculty but still complain They are "support staff" (Stephen refers to IT as a service department) Students Testing Center Toni Timmers works to serve students in spite of IT obstacles 30 minutes and Joe learns iCab software Joe is not a genius, IT just won't listen to needs and provide the service/solution Positive stories Tina/Will, Joe/Liz, Meredith/Annie & Pat Aspiring Experts Will taking lead on multimedia projects & copyright research Meredith keeping DS from using ADA to stop innovations Joe and the teach server and file compression Faculty are having to move forward "in spite of" lack of IT support Example - Faculty Evaluations online in Banner Enter Faculty Council who is now using Moodle to SUBVERT the exiting system Moodle outsourcing Yes, we ARE martyrs (and the strongest proponent for students) We are the BEST at what we do (RL Moodle support) Ken Zimmerman has problem with this - he is so very wrong in his assumptions (but LLC department is being poisoned by the falsehoods) *Moodle problems IT despises us for the outsourcing (have no issue with Digitar outsourcing) IT helpful with Moodle/Digitar bothersome to ALL of us My FTE loss example Nothing wrong with RL - free fixes, president willing to work with us. Example: my letter to Bryan *Moodle Issues Instructors not allowed to create their own classes UNDERLYING IT MESSAGE - Faculty are too stupid to do this correctly Example - IT not installing DVD playing software on new faculty computers *Moodle lost opportunities Tamara Pinkas message about OSU offering free Moodle hosting for Oregon *Moodle - possible gain THIS IS BIG SONYA OISS require managers to use Moodle for department business Talk about changing the culture at Lane !!! (set the bar higher, make it an expectation) *OISS meeting Students first - absolutely not Library (Nadine) example - need for honesty Jim Bailey - someone CIO who can inspire us (please/crap/dispise) If the FWM can't do it, then who can ? Not a new CIO hired at a time faculty are taking pay cuts *Being blunt/honest Did you hear Nadine? Todd rationalized and excused IT - not proactive - will only act when it becomes a crisis (or when directed to by superiors) Are you really surprised? Faculty at Lane ARE KIND, understanding people (give some credit) UNLIKE the "are faculty quibbling" comment made earlier this year (secure testing - FWM fixed it by working with RL) ISSUES FOR NEXT YEAR Who will provide Moodle support at Lane (not RL) Help tickets??? Will FWM be given the authority to make instructional decisions - Moodle/smart classrooms/etc. What will Michael Levick's role be? - training AND support Will LCC be a brick and mortar school, online school, or both?