Hello ALL WebCT Instructors,

We've made it through the first week of the term.  There are some important things you need to know.  (For those of you NOT teaching a WebCT course THIS term, please continue to read this email.)

****************************
webct@lanecc.edu
*****************

Starting immediately, all requests for ANY TECHNICAL WebCT-related matter must now be emailed to:
	webct@lanecc.edu
This address is in the Groupwise email list and comes up automatically when you start to type webct in the TO: field.

(401... yes, that's four hundred and one, WebCT email requests in my personal inbox, LAST WEEK ALONE, was too much.)  Besides, more people-who-can-help will be checking the webct@lanecc.edu account each day.  :-)

****************************
Resetting Forgotten Passwords
****************************

Faculty (course designers) have ALWAYS had this ability to reset their student passwords.  Do so only at the request of your student since it will reset their password for ALL of their WebCT courses this term.  

Follow these easy steps:

Login to MyWebCT
Choose the appropriate course
Click -> Control Panel
Click -> Manage Course
***TRICKY PART HERE***
Click -> Manage Students (this link "looks" like a simple title, but is actually a link)
Click the student name you want
Click -> Change Password

If, for some unexplainable reason, these steps don't work, send ALL of the relevant student data (First, Last name, L#) as well as the class FILENAME to webct@lanecc.edu.  
(The filename is black text, to the right of the class title in your list of courses you see after you login to myWebCT.)

*******************
ADDING STUDENTS
*******************

"Automatic" Banner registration for the term is over.  If you need to add students to your courses, you must take some preliminary steps.

Ask whether the student is already "in the WebCT system" THIS FALL 2004 TERM.  This includes whether they are taking another WebCT online course and/or a traditional course which uses WebCT as an enhancement.

If they ARE in the system, then you can add them to your course easily using your WebCT Designer Interface.  Follow these steps:

Login to MyWebCT
Choose the appropriate course
Click -> Control Panel
Click -> Manage Course
Click -> Add or Import students  
Enter the student's WebCT ID -> Last_Name_First_Two_Initials

If they ARE NOT in the system, and/or the above procedure does NOT work, send ALL of the relevant student data (First, Last name, L#, and email address) as well as the class FILENAME to webct@lanecc.edu.  The filename is black text, to the right of the class title in your list of courses you see after you login to myWebCT.

That is all for now.
Happy Fall Term.

Joe Escobar
Faculty Webmaster
http://teach.lanecc.edu