Luminus Q and A ***************** No Linux (RedHat) support till 2006 HP UNIX, Solaris, MS IIS 2 FTE added for Luminus Portal web analyst sys admin MORE than 2 FTE are involved in support Lots of help from Banner and Web folks on a DAILY basis Performance Issues Luminus well, but residual Banner performance hit Registration difficulties, had to work with SCT to resolve Stay out of Luminus while registration was going on (not preferred method) Luminus 3.3 addresses memory management problems July - load balancer option avail only for Solaris and MS IIS (later for HP and Linux) announcement 70 visitors to a poetry reading What student email tool? Sun iPlanet software Staff have Eudora client Faculty workload No large outcry, because most faculty already had email Working on faculty support piece to handle new volume Info in portal was already on the website, but not organized well. We can "send people to one place" to get the right answer (is this organization worth the cost) Timed out after 2 hours. Not connected all day. Default is 30 minutes. They have not yet put secure services behind this login, so will not increase the timeout session. Luminus 3.3 has a role-based timeout, more time for faculty, less for students Panther help - 3rd party solution purchased PCC corner works off a spreadsheet. Most work needs to be done on info "behind" the portal Continual updating Who is responsible? Cafeteria food menu Concept of custodians for each channel. Busy Financial Aid people can't keep up with the data revision themselves. WebCT link to login working on single sign on - still don't have it yet "probably a bit away from looking at full integration" Web self service for students up for 5 years Web self service for faculty up for 3 years BOTH of these were the backdrop before Luminus was implemented Will look at faculty issues who use it to determine faculty "involvement" ADA compliance - as compliant as WE can make it (PCC working on this, not SCT???) Comparison of other portals Looked at uPortal and Oracle What steered away - amount of development time We wanted a quick speedy adoption/rapid deployment We are doing quite a bit of development ourselves now, though Homegrown solution too daunting Can course calendars be integrated into Luminus calendars - not directly Does graduation link show on non-graduate Luminus portal? - yes? (ouch) Faculty committee not doing much... being reorganized Student group is doing the most Faculty required to use Luminus for classes, syllabi, tests? No Students are beginning to ask for the tools to be "turned on" PCC is running on HP UX