mitc
26
qumc

Which of the following is the most important consideration when choosing an occupation?
how much time you are willing to dedicate to your education
Correct. It is important to make a commitment to the realistic amount of time required for a particular occupation.
the occupational choices of other family members
Incorrect. What may be best for others may not be right for you.
what the reports predict will be the fastest-growing occupations
Incorrect. Choosing a career with future growth may be a consideration, but there are more important criteria.

Which of the following are examples of therapeutic and treatment occupations?
dental assistant and emergency medical technician (EMT)
Correct. These occupations provide services that assist patients to regain or attain maximum wellness.
medical laboratory assistant and radiologic technologist
Incorrect. These occupations are examples of diagnostic occupations, because they help determine causes of disease and the extent of injuries so that proper treatment can be planned.
medical transcriptionist and coding specialist
Incorrect. These occupations are examples of health information management occupations.

Which of the following is an example of "learning to think like a health care worker"?
working within one's "scope of practice"
Correct. It is important to know exactly what one is legally allowed to do in one's profession.
basing decisions on one's biases
Incorrect. Biases are opinions, not facts.
basing decisions on what one feels is correct
Incorrect. Decisions need to be based on facts, not emotions.

What is the proper sequence of steps for the decision-making process?
Identify the problem, gather information, create alternatives, choose an alternative and take action, evaluate and revise as needed.
Correct. This is the proper sequence of the five-step decision-making process.
Identify the problem, create alternatives, gather information, choose an alternative and take action, evaluate and revise as needed.
Incorrect. Information must be gathered prior to creating alternatives.
Gather information, identify the problem, create alternatives, choose an alternative and take action, evaluate and revise as needed.
Incorrect. The problem must be identified before the information can be gathered.

Which of the following is an example of subjective data?
Patient states she feels nauseated.
Correct. Subjective data is reported by the patient, not observed.
Patient vomits two times.
Incorrect. This is objective data, as it can be observed and measured.
Patient has yellow color to the skin.
Incorrect. This is objective data, as it can be observed.

Which of the following statements is true regarding the health care industry today?
It is the largest service industry in the United States.
Correct. Health care is the largest service industry in the United States.
There has been a trend of decreasing specialization over the last 30 years.
Incorrect. There is a trend of increasing specialization.
There has been a recent slowdown in technological advances.
Incorrect. There has been a significant increase in technological advances.

Which of the following is an example of typical services offered in the hospital setting?
cardiac care unit (CCU)
Correct. CCU provides specialized equipment and continuous care and monitoring for patients with serious heart conditions.
assisted living residence
Incorrect. This facility is for patients who do not require daily nursing care and is an example of a long-term care facility.
hospice
Incorrect. This is for palliative, not curative, care and is usually done in the patient's home or in a specialized facility for hospice patients only.

Which of the following best describes the concept of wellness?
promotion of health through preventive measures and the practice of good health habits
Correct. This is the correct definition of wellness.
open heart surgery to repair clogged arteries
Incorrect. Wellness focuses on prevention, not correction after the disease process has occurred.
cosmetic surgery to appear younger
Incorrect. Wellness focuses on prevention, not elective surgery.

Which of the following is an example of a complementary therapy?
massage
Correct. Massage is not traditionally performed in conventional medical offices.
electrocardiograph (EKG or ECG)
Incorrect. EKGs are frequently performed in conventional medical offices.
blood drawn for routine tests
Incorrect. Laboratory blood draws are frequently performed in conventional medical offices.

Which of the following is the most accurate statement about ethics?
Ethics help people deal with difficult and complex problems that lack easy answers.
Correct. This is one of the main functions of ethics.
The people of the United States have a consistent ethical belief.
Incorrect. People vary widely in their ethical beliefs.
One's ethical belief is innate and not influenced by outside factors.
Incorrect. Ethical principles are influenced by one's religion, history, and experiences.

Which of the following statements is true regarding professional codes of ethics?
They all share the same purpose.
Correct. They all share the same purpose, which is to set standards of professional conduct that promote the welfare of patients and ensure a high quality of care.
You must know your own profession's code, as codes vary widely.
Incorrect. They all share the same purpose, which is to set standards of professional conduct that promote the welfare of patients and ensure a high quality of care.
They are no longer needed, as there is now an "ethical consciousness."
Incorrect. Health care workers are guided by the principles outlined in professional codes of ethics.

Which of the following is a form of "advanced directives"?
living will
Correct. This is a form of advanced directive.
informed consent
Incorrect. This refers to a patient's permission for a procedure.
do no harm
Incorrect. This is one of the eight ethical principles.

Which of the following is an example of fraud?
referring to yourself as a nurse when you are not licensed as an LVN or RN
Correct. Claiming to have credentials you do not possess is fraud.
charging the same rate for service whether the person is insured or uninsured
Incorrect. Charging different rates for insured and uninsured patients is fraud.
disclosing confidential information without the patient's permission
Incorrect. This is illegal, but it does not constitute fraud, which is cheating or trickery.

What does the term "gastrectomy" mean?
removal of all or part of the stomach
Correct. A gastrectomy is the removal of all or part of the stomach.
an incision into the stomach
Incorrect. A gastrostomy is an incision into the stomach.
inflammation of the stomach
Incorrect. Gastritis is inflammation of the stomach.

What does the medical abbreviation p.c. mean?
after meals
Correct. The abbreviation p.c. means after meals.
before meals
Incorrect. The abbreviation a.c. means before meals.
with meals
Incorrect. There is no standard abbreviation that means with meals.

What does the statement "c/o epigastric pain prior to episodes of n & v" mean?
complains of pain before having nausea and vomiting
Correct. This is the correct interpretation.
has intermittent episodes of vomiting after taking fluids
Incorrect. This is not the correct interpretation.
complains of indigestion before having nausea and vomiting
Incorrect. Stomach pain cannot be assumed to be indigestion.

What is another abbreviation for O.D. and O.S.?
O.U.
Correct. O.U. means each or both eyes.
O.O.
Incorrect. This is not a standard abbreviation.
U.D.
Incorrect. This is not a standard abbreviation.

Which of the following statements is true about math anxiety?
It can result in lower math test scores.
Correct. Anxiety can interfere with the ability to think clearly, even if the material is known.
It cannot be overcome.
Incorrect. Practicing techniques can assist in resolving math anxiety.
If you did not learn math in high school, it is almost impossible to learn later.
Incorrect. Math can be learned at any stage of development.

If a patient is to drink 1,500 milliliters, how many liters is this?
1.5
Correct. 1,500 ml = 1.5 liters.
0.15
Incorrect. 0.15 liters = 150 ml.
15
Incorrect. 15 liters = 15,000 ml.

If the order reads "give 1 gram if under 100 kg and 2 grams if over 100 kg," which of the following patients would receive 1 gram of a medication?
patient who weights 195 lbs
Correct. 100 kg = 220 lbs.
patient who weights 230 lbs
Incorrect. 100 kg = 220 lbs.
neither of these choices is correct
Incorrect. 100 kg = 220 lbs.

How is 3 AM written in military time?
0300
Correct. 3 AM = 0300.
1500
Incorrect. 1500 = 3 PM.
0030
Incorrect. 0030 = 12:30 AM.

Which of the following is the smallest living structure in the body?
cell
Correct. Cells are the smallest living structures in the body.
tissue
Incorrect. Tissues are made of cells, which are the smallest living structures of the body.
cytoplasm
Incorrect. Cytoplasm is a gel-like liquid inside the cell.

Which of the following body cavities are continuous?
abdominal and pelvic cavities
Correct. The abdominal and pelvic cavities are continuous.
thoracic and abdominal cavities
Incorrect. The diaphragm separates the thoracic and abdominal cavities.
posterior and anterior cavities
Incorrect. These are not continuous.

Which of the following body structures is on the medial line?
navel
Correct. The naval is on the medial line.
stomach
Incorrect. The stomach is not on the medial line.
left eye
Incorrect. The eyes are not on the medial line.

Which of the following body structures are the most peripheral?
the feet
Correct. The feet are the most peripheral.
the shoulders
Incorrect. The feet are more peripheral than the shoulders.
the small intestines
Incorrect. The feet are more peripheral than the shoulders.

The study of why diseases occur and how the body changes in function in reaction to the diseases is called:
pathophysiology
Correct. Pathophysiology is the study of why diseases occur and how the body changes in function in reaction to the diseases.
physiology
Incorrect. Physiology is the study of the normal functions of an organism.
etiology
Incorrect. Etiology is the study of the causes of diseases.

If a patient is told that he has a 50% chance of surviving a surgical procedure, this is called:
a prognosis
Correct. A prognosis predicts the possible outcome.
objective data
Incorrect. Objective data is something that can be observed or tested.
a diagnostic procedure
Incorrect. Diagnostic procedures are tests that are performed to determine the diagnosis.

Prevention is organized into three levels. When a condition is treated as quickly as possible to prevent further damage, which level is this?
secondary prevention
Correct. Secondary prevention stresses quick treatment when a condition occurs.
primary prevention
Incorrect. Primary prevention is preventing a condition from occurring by maintaining homeostasis.
tertiary prevention
Incorrect. Tertiary prevention is rehabilitating the person to regain as much function as possible.

Which of the following structures belong(s) to the skeletal system?
red marrow
Correct. The long bones of the body have red marrow for producing red blood cells (RBCs).
sebaceous glands
Incorrect. Sebaceous glands, the oil glands in the skin, belong to the integumentary system.
myocardium
Incorrect. The myocardium, one of the muscles of the heart, belongs to the circulatory system.

When a patient abducts his or her leg, he or she:
moves the leg away from the body
Correct. Abduction is movement away from the median plane of the body.
moves the leg closer to the body
Incorrect. Adduction is movement toward the median plane of the body.
moves the leg in a circular motion
Incorrect. Circumduction is movement in a circular motion.

Angina pectoris is a disease or condition of which body system?
cardiovascular system
Correct. Angina is heart pain caused by an inadequate supply of oxygen to the heart by the coronary arteries.
lymphatic system
Incorrect. Angina is heart pain caused by an inadequate supply of oxygen to the heart by the coronary arteries.
endocrine system
Incorrect. Angina is heart pain caused by an inadequate supply of oxygen to the heart by the coronary arteries.

Which of the following statements is true regarding the urinary system?
The ureters connect the kidneys to the bladder.
Correct. The ureters connect the kidneys to the bladder, forming a passageway for the urine.
The urethra connects the kidney to the bladder.
Incorrect. The urethra is the tube that urine passes through to travel from the bladder to the outside of the body.
The nephron is located in the bladder.
Incorrect. The nephrons are located in the kidneys.

Which of the following is an example of an age-related change to the nervous system?
increased awakenings during sleep
Correct. As one ages, there is a tendency to awaken more frequently during sleep.
improvement in response and reaction time
Incorrect. There is a lengthening in response and reaction time as one ages.
increase in balance and coordination
Incorrect. There is a decrease in balance and coordination as one ages.

A school-age child who experiences pleasure from the successful completion of projects is developing which of Erikson's Stages of Psychosocial Development?
industry versus inferiority
Correct. This child is developing a sense of industry.
autonomy versus shame/doubt
Incorrect. This is the toddler stage.
intimacy versus isolation
Incorrect. This is the young adulthood stage.

Which of the following is the first stage of dying that most patients experience when receiving the news that they have a terminal illness?
denial
Correct. Denial is the first stage of dying.
anger
Incorrect. Anger is the second stage of dying.
bargaining
Incorrect. Bargaining is the third stage of dying.

What is it called when a terminally ill person tells the events of his or her life to those close to him or her?
life review
Correct. This helps the person put his or her life in perspective.
depression
Incorrect. Depression is a profound sadness.
acceptance
Incorrect. Acceptance is the final stage of dying and is a sense of profound peace.

Most workplace injuries occur during which of the following activities?
repeating improper techniques over time
Correct. Most injuries occur from repeated mistakes.
one-time incidents
Incorrect. Most injuries occur from repeated mistakes.
standing in one place too long
Incorrect. Most injuries occur from repeated mistakes.

Which of the following behaviors is most likely to lead to tendonitis of the elbow?
working for excessive periods at the computer
Correct. Tendonitis can result in the shoulders, elbows, or hands from prolonged computer work.
taking long walks
Incorrect. Inflammation of the tendon in the elbow is not likely to occur from walking.
doing floor exercises
Incorrect. Tendonitis is not likely to occur from doing floor exercises.

Which of the following is a proper technique for standing and walking?
keeping the neck in a neutral position
Correct. This helps keep the body in proper alignment.
keeping the neck slightly forward
Incorrect. This tends to take the body out of proper alignment.
keeping the neck slightly backward
Incorrect. This tends to take the body out of proper alignment.

Which of the following strategies is recommended to prevent eyestrain when working at a computer?
Adjust the contrast if necessary.
Correct. Keep the contrast at a comfortable level.
Do not use a glare screen on the monitor.
Incorrect. A glare screen is recommended.
Adjust the monitor so the top of the monitor is just above eye level.
Incorrect. The top of the monitor should be just below eye level.

What factor determines whether a microorganism is aerobic or anaerobic?
whether it requires oxygen to live
Correct. Aerobic microorganisms require oxygen to live, whereas anaerobic microorganisms do not.
the type of host they use
Incorrect. The type of host is not the determining factor.
how susceptible they are to antibiotics
Incorrect. Susceptibility to antibiotics is not the determining factor.

Transmission-based precautions are used in which of the following situations?
communicable disease
Correct. Special precautions are required with communicable diseases.
when traditional antibiotics do not work effectively
Incorrect. Special precautions are required with communicable diseases.
when the patient is elderly
Incorrect. Special precautions are required with communicable diseases.

Which of the following conditions would most likely be treated with antibiotics?
abscess caused by streptococci (bacteria)
Correct. Antibiotics treat bacterial infections.
pneumonia caused by a virus
Incorrect. Viruses do not respond to antibiotics.
dysentery caused by an intestinal protozoa
Incorrect. Antibiotics treat bacterial infections.

Which of the following statements is true regarding the chain of infection?
Standard Precautions are a critical factor in breaking the chain of infection.
Correct. Standard Precautions must be followed at all times.
If the chain of infection is broken, microorganisms are allowed to spread.
Incorrect. The chain of infection must be broken to prevent the spread of microorganisms.
The chain of infection applies only to the hospital environment.
Incorrect. The chain of infection is always present and must be followed in all environments.

Which of the following diseases is the health care worker exposed to most frequently?
hepatitis B
Correct. Many hospital workers are exposed to hepatitis B.
HIV
Incorrect. There are fewer exposures to HIV than there are to hepatitis B.
tuberculosis
Incorrect. There are fewer exposures to TB than there are to hepatitis B.

Which of the following is used to recall how to properly use a fire extinguisher?
PASS
Correct. Pull the pin, Aim the nozzle at the base of the fire, Squeeze the handle, and Sweep back and forth along the base of the fire.
RACE
Incorrect. This is used to help recall how to properly respond to a fire: Remove patients, Activate alarm, Contain the fire, Extinguish the fire or Evacuate the area.
Class ABC
Incorrect. This is a type of fire extinguisher.

Which of the following statements is true regarding infectious waste?
It has the potential to transmit disease.
Correct. Infectious wastes are contaminated with potential pathogens.
It can be discarded in any waste container.
Incorrect. It must be discarded in a specially labeled container.
It applies to linens only.
Incorrect. Infectious waste is not limited to linens.

Which of the following statements is true regarding triage?
It is an important part of an emergency disaster plan.
Correct. Multiple victims require triage to determine the most appropriate treatment and use of resources.
It protects health care workers from potential contamination.
Incorrect. Triage is a system for managing multiple patients.
An incident report needs to be filed.
Incorrect. Triage is a system for managing multiple patients.

Compatibility must be checked when mixing chemicals:
to verify that they can be mixed without unfavorable results
Correct. Compatibility determines whether two chemicals can be mixed safely.
to determine the weakening of chemicals that have passed their expiration date
Incorrect. Compatibility determines whether two chemicals can be mixed safely.
so the stock of chemicals can be rotated to prevent obsolesce
Incorrect. Compatibility determines whether two chemicals can be mixed safely.

Which of the following approaches is beneficial for developing habits for healthy living?
Recognize that changing habits may not be easy at first.
Correct. Accepting this fact will help prevent discouragement in the beginning.
Set goals very high so one strives harder.
Incorrect. Set reasonable goals so one does not feel defeated from the start.
Focus on what may go wrong so surprises will not cause a sidetrack.
Incorrect. Focus on the positive, and think of the long-term benefits.

What is the purpose of the food guide pyramid developed by the U.S. Department of Agriculture?
ensures that the daily diet contains all the components necessary for good health
Correct. The food guide pyramid recommends a balanced intake from a variety of food groups.
identifies foods that decrease the risk of cancer
Incorrect. The food guide pyramid recommends a balanced intake from a variety of food groups.
clarifies the amount of fluid and vitamins needed for healthy living
Incorrect. The food guide pyramid recommends a balanced intake from a variety of food groups.

What is the value of learning to prioritize?
It can decrease stress.
Correct. By ranking items that need to be done in order of importance, you decrease conflict between too many responsibilities.
It eliminates stressors.
Incorrect. External stressors are not under a person's control.
It is an effective meditation technique.
Incorrect. Prioritizing does not involve meditation.

Which of the following is the best example of professional behavior?
Be flexible to change.
Correct. Willingness to adapt to change is essential.
Be very clear on what your job is, and stay within its boundaries.
Incorrect. Perform all duties as assigned and needed.
Identify the type of patient you work best with, and take only those assignments.
Incorrect. Today's population is very diverse, and one must work well with a variety of patients.

Which of the following statements is true regarding the term "professionalism"?
It can be described as "caring competence."
Correct. This is one way of expressing the true meaning of professionalism.
It refers to those health care workers with advanced degrees.
Incorrect. Any individual can demonstrate professionalism through his or her behaviors.
It is something learned only after many years of dedicated service in health care.
Incorrect. Everyone can demonstrate professionalism through their behaviors at any time and in any setting.

How is the term "professional distance" best exemplified in the health care setting?
by maintaining a healthy balance in the worker-patient relationship
Correct. This is the definition of professional distance.
by showing patients that you can be their friend and help them through their crises
Incorrect. It involves demonstrating a caring attitude without the goal of becoming patients' friend.
as the distance required to prevent the spread of microorganisms
Incorrect. Professional distance is an attitude, not an infection control issue.

Which of the following statements is true regarding lifelong learning?
It refers to all purposeful learning activities.
Correct. Lifelong learning includes all purposeful learning activities.
It refers to professionals who are seeking certificates of completion to meet regulatory requirements.
Incorrect. Lifelong learning includes all purposeful learning activities.
It refers to formal classroom activities for which credit is earned.
Incorrect. Lifelong learning includes all purposeful learning activities.

Which of the following statements is true regarding continuing education units (CEUs)?
They are also referred to as continuing professional education (CPE).
Correct. These terms are used interchangeably.
CEUs can be obtained in both formal and informal settings.
Incorrect. CEUs refer to credits earned after the completion of formal education.
Health care workers must earn 40 CEUs to continue their employment.
Incorrect. Some professions do not require CEUs or, if they do, the number required varies among professions.

One CEU normally represents how much class time?
50- to 60 minutes
Correct. 1 CEU = 50 to 60 minutes.
4 hours
Incorrect. 1 CEU = 50 to 60 minutes.
1 day
Incorrect. 1 CEU = 50 to 60 minutes.

Which of the following statements is true regarding prejudice?
Prejudice is having negative feelings about a person based on assumptions.
Correct. Prejudice is having negative feelings about a person based on assumptions.
To overcome prejudice, one must agree with the beliefs and actions of others.
Incorrect. Some behaviors may be harmful to the patient, and it is important for the health care worker to encourage change.
It is best to ignore individual differences that you do not agree with.
Incorrect. In order to assist a patient to change when necessary, it is necessary to listen and understand his or her beliefs and motivations.

According to Maslow's Hierarchy of Needs, which level must a person obtain to reach his or her highest potential?
self-actualization
Correct. Self-actualization is to reach one's highest potential.
esteem
Incorrect. Self-actualization is to reach one's highest potential.
physiological needs
Incorrect. Self-actualization is to reach one's highest potential.

Calling in sick when one is not is an example of what defense mechanism?
malingering
Correct. Malingering is pretending to be ill when one is not.
projection
Incorrect. Projection is failing to see one's own weaknesses and/or problems while seeing them in others.
regression
Incorrect. Regression is behaving in ways that are more appropriate for a younger person.

Successful communication is achieved when which of the following occurs?
The message is correctly interpreted by the receiver.
Correct. When the receiver understands the message, the goal has been met.
The message is correctly interpreted by the sender.
Incorrect. The sender is the one communicating the message.
The receiver and sender agree.
Incorrect. Agreement is not required; only understanding of the message is important.

"Are you taking any medications?" is an example of which type of question?
closed-ended
Correct. Closed-ended questions can be answered with "yes" or "no."
open-ended
Incorrect. Open-ended questions cannot be answered with "yes" or "no."
probing
Incorrect. Probing questions ask for additional information or clarification.

Rolling one's eyes in dismay at a comment is an example of what type of communication?
nonverbal
Correct. Nonverbal communication includes facial expressions.
leading
Incorrect. A leading question incorporates part of the answer in the wording of the question.
expressiveness
Incorrect. This is not a type of communication.

What is "mind mapping"?
a method to help organize content
Correct. Mind mapping is used to organize content.
a method of verbal communication
Incorrect. Mind mapping is a written approach used to organize content.
a method of understanding how the brain works
Incorrect. Mind mapping is a written approach used to organize content.

What is the spelling rule regarding a final silent "e" when adding a suffix that begins with a vowel?
Drop the final silent "e" before adding a suffix that begins with a vowel.
Correct. This is the correct spelling rule.
Double the final silent "e" before adding a suffix that begins with a vowel.
Incorrect. Drop the final "e"; do not double it.
The silent "e" rule actually refers to adding a prefix, not a suffix.
Incorrect. Dropping the final silent "e" does refer to adding a suffix.

When is it most important to include a well-written conclusion in a report?
always
Correct. All reports should have a well-written conclusion.
when the report extends beyond a couple of pages
Incorrect. All reports should have a well-written conclusion.
when your supervisor will be placing it in your permanent record
Incorrect. All reports should have a well-written conclusion.

Which of the following statements is true regarding the central processing unit (CPU) of a computer?
It is located inside the computer.
Correct. The CPU is located inside the computer.
It includes the keyboard and mouse.
Incorrect. The keyboard and mouse are peripherals.
It cannot perform calculations or manipulate data.
Incorrect. The CPU performs calculations and manipulates data.

What is the difference between computer hardware and software?
Hardware includes the physical components of the computer, and software includes the computer programs that contain instructions that enable the computer to function.
Correct. This is the correct distinction between hardware and software.
Software includes the physical components of the computer, and hardware includes the computer programs that contain instructions that enable the computer to function.
Incorrect. This is a reversal of the definitions.
Hardware and software are both part of the central processing unit (CPU).
Incorrect. The CPU is hardware, but software is not a part of the computer hardware.

Which of the following is a potential consequence of using computers in the health care system?
Patients feel that health care is becoming depersonalized.
Correct. Many patients have felt that the use of computers has depersonalized health care.
There are more errors made.
Incorrect. Computers have not contributed to increases in errors.
Data is less accessible.
Incorrect. Data is more readily available.

Which of the following is a type of charting one may encounter in a health care facility?
SOAPIE
Correct. SOAPIE stands for subjective, objective, assessment, plan, intervention, and evaluation.
SOUP
Incorrect. The proper term is SOAP, not SOUP.
charting by expectation
Incorrect. The proper term is charting by exception, not expectation.

Which of the following is an example of a chief complaint?
The patient states he made an appointment because he has been nauseated.
Correct. The chief complaint is the reason the patient is seeking medical care.
The physician determines the patient has a gastric ulcer.
Incorrect. This is a diagnosis.
The health care worker takes the vital signs.
Incorrect. This is part of the objective data collection.

What is a progress note?
the primary tool used to record, communicate, and coordinate the care given to the patient
Correct. This is the definition of a progress note.
the section of the medical record that contains the consent forms
Incorrect. The progress note is the primary tool used to record, communicate, and coordinate the care given to the patient.
the physician's orders and the results of diagnostic tests
Incorrect. The progress note is the primary tool used to record, communicate, and coordinate the care given to the patient.

Which of the following is most important for developing good health care observational skills?
understanding normal anatomy and physiology
Correct. Understanding normal anatomy and physiology acts as a reference point for noting variances from the norm.
knowing the signs and symptoms of all the diseases
Incorrect. This is not possible.
learning diagnostic skills
Incorrect. A diagnosis is made by those specially trained in the area (e.g., physicians).

Which is the most appropriate action for a patient who is febrile?
Increase intake of fluids.
Correct. A patient running a fever is more apt to become dehydrated.
Stay as warm as possible.
Incorrect. Warmth will increase the temperature.
Decrease intake of fluids.
Incorrect. A patient running a fever is more apt to become dehydrated.

What is the first step you should take when observing an abnormal condition in a patient?
Immediately report the condition to your supervisor.
Correct. Any change in condition must be reported.
Note the condition on the patient's chart.
Incorrect. This step comes after reporting to the supervisor.
Check on the patient again in a few hours.
Incorrect. Immediate reporting allows for intervention before the condition worsens.

What does it mean when a patient reports his pain dropping from an 8 to a 2 after receiving pain medication?
The medication has been effective.
Correct. A decreasing number indicates a decreasing pain level.
The medication regimen needs to be reevaluated.
Incorrect. The drop in the pain scale shows good relief of pain.
The pain cannot be controlled.
Incorrect. A decreasing number indicates a decreasing pain level.

Why does the health worker take a patient's blood pressure?
to determine how hard the heart is working to distribute blood
Correct. How hard the heart is working to distribute blood is reflected in the B/P.
to determine the level of emotional stress the patient is experiencing
Incorrect. Emotional stress may affect the systolic reading, but this is not why the blood pressure is taken.
to detect the presence of an infection
Incorrect. The temperature is taken to help detect the presence of an infection.

What effect does sweating have on the body?
It cools the body.
Correct. Sweating cools the body.
It fights infection.
Incorrect. Increasing the temperature, not sweating, helps fight infection.
It keeps the skin hydrated.
Incorrect. Sweating does not hydrate the skin.

What is Medic Alert?
an organization that provides bracelets or pendants for patients to wear that contain information or warnings about specific medical problems
Correct. This is the correct definition of Medic Alert.
an organization that provides residential alert systems to patients who live alone
Incorrect. Medic Alert does not provide this service.
a nationwide organization that provides alerts when disaster plans are initiated
Incorrect. Medic Alert does not provide this service.

What is the most appropriate action to take when a victim's life is in danger but he or she refuses to give consent for care?
Call EMS.
Correct. Care cannot be given without consent.
Assume the victim is not thinking straight, and proceed with care.
Incorrect. Care cannot be given without consent.
Receive permission from a family member.
Incorrect. Care cannot be given without the victim's consent.

What should a rescuer do when a dressing that was applied to stop bleeding becomes saturated?
Place additional dressings on top of the old dressings.
Correct. Removing the old dressings may increase bleeding.
Replace the dressing with fresh, dry dressings.
Incorrect. Removing the old dressings may increase bleeding.
Place a tourniquet above the bleeding area.
Incorrect. Do not apply a tourniquet; just reinforce the dressings.

Which degree of burn is the least painful?
third-degree
Correct. Nerve endings may be destroyed in third-degree burns, thus making these the least painful.
second-degree
Incorrect. Second-degree burns can be very painful.
first-degree
Incorrect. First-degree burns can be very painful.

Which emergency condition requires the immediate use of rescue breathing?
The victim is not breathing but has a pulse.
Correct. This victim only needs respiratory support.
The victim is not breathing and does not have a pulse.
Incorrect. This victim requires full cardiopulmonary resuscitation (CPR).
The victim is showing signs of shock.
Incorrect. If the victim is breathing, he or she does not need rescue breathing.

Who is typically protected by Good Samaritan laws?
all individuals who perform within the limits of their ability
Correct. Good Samaritan laws were created to encourage individuals to assist others in need of medical care.
only health care workers
Incorrect. Good Samaritan laws were created to encourage all individuals to assist others in need of medical care.
only individuals who have received American Red Cross first aid training
Incorrect. Good Samaritan laws were created to encourage all individuals to assist others in need of medical care.

A Health Maintenance Organization (HMO) is composed of health care providers who:
offer a predetermined medical care benefit package
Correct. An HMO provides a predetermined medical care benefit package.
offer medical care benefits for large companies only
Incorrect. An HMO is not limited to large companies.
offer services to elderly and low-income patients
Incorrect. An HMO does not limit coverage to elderly and low-income patients.

What is it called when a physician is paid a set amount for each person covered by an insurance plan, regardless of how many services each person requires?
capitation
Correct. Capitation has a fixed amount for each person covered.
copay
Incorrect. The copay is the set amount paid for each visit.
negotiated fee
Incorrect. A negotiated fee is an amount preagreed upon to pay for specific services.

How do physicians who are primary care providers (PCP) contribute to the control of health care costs?
They evaluate and coordinate the health care needs of patients.
Correct. The PCP lowers health care costs by evaluating and coordinating the health care of patients.
They eliminate the need for expensive specialists.
Incorrect. The PCP refers to the specialists as appropriate.
They provide all services in one facility.
Incorrect. The PCP is not required to provide all services in one facility.

What is the most common cause of most health care-related lawsuits?
poor communication
Correct. Poor communication is at the root of most lawsuits.
the wrong surgical procedure being done
Incorrect. This is not the most common cause of lawsuits.
death of a family member
Incorrect. This is not the most common cause of lawsuits.

What is the primary purpose of reviewing the reports of patient complaints?
to change performance that will create greater customer satisfaction
Correct. The reports may disclose areas different from those expected.
to use as discipline for employees who get frequent complaints
Incorrect. The reports do not include specific names for reasons of confidentiality.
to see how the facility is being perceived by the patients
Incorrect. This may be a factor, but the primary reason is to change performance.

What is the purpose of quality improvement?
to improve or maintain quality of care while decreasing the cost of delivery
Correct. Quality improvement is about improving quality care while decreasing costs.
to create an annual evaluation system for health care workers
Incorrect. Quality improvement is about improving quality care while decreasing costs.
to ensure continued medical research
Incorrect. Quality improvement is about improving quality care while decreasing costs.

Which of the following is expected in a good resume?
It has an objective.
Correct. This is a statement of your job goal.
Important skills are listed in more than one place.
Incorrect. Repetition is not appropriate on a resume.
Skills are exaggerated to improve your chances of an interview.
Incorrect. Do not exaggerate or minimize your skills. You must accurately represent them.

What is the first step when starting the job search process?
Identify your qualifications.
Correct. Your qualifications will drive the rest of the process.
Research who is hiring.
Incorrect. The first step is to determine your qualifications.
Write your resume.
Incorrect. Identifying your qualifications must be done before your resume can be written.

Which of the following is the most effective networking method?
Tell as many people as possible that you are looking for a job.
Correct. This will maximize your chances of productive contacts.
Focus your energy on professionals who might be able to help you.
Incorrect. This limits your contacts.
Ask only people who can also serve as references when you apply for jobs.
Incorrect. This limits your contacts.

When is the recommended time frame for researching background information on a company?
before you arrive for an interview
Correct. This practice will serve you positively in many ways.
after the interview and before you are offered a job
Incorrect. This is too late for improving your chances to impress the interviewer.
prior to starting a new job
Incorrect. The purpose of researching background information is to interview better.

When is it appropriate to ask about salary, benefits, and office rules?
when the job offer is made
Correct. Asking prior to this is premature.
before setting the appointment so that you do not waste the employer's time
Incorrect. This shows more interest in personal gain than in the job.
at the beginning of the first interview to know if you are interested
Incorrect. This shows more interest in personal gain than in the job.

Which of the following questions is appropriate in the interview situation?
Why do you think we should hire you?
Correct. This is a possible interview question.
What is your date of birth?
Incorrect. This is an illegal question.
Do you have any children?
Incorrect. This is an illegal question.

Which of the following is an example of a policy?
long hair must be pulled back
Correct. Policies are the rules established and followed by the organization.
steps on how to take a blood pressure
Incorrect. Specific steps required to perform a task comprise a procedure.
information on specific jobs within the organization
Incorrect. This information pertains to the job description.

Which of the following is the best descriptor of professional development?
continually striving to improve and be the best at your profession
Correct. Striving to improve is an important part of professional development.
training others to perform better in their positions
Incorrect. Professional development refers to one's own development.
obtaining continually higher degrees of education
Incorrect. One may want to advance in education, but it is not a necessary factor in demonstrating professional development.

