mitc
16
glos

barriers
Blocks to communication
NOAUDIO
NOGRAPHIC

closed-ended questions
Inquiries that can be answered with a single word or a response of "yes" or "no"
NOAUDIO
NOGRAPHIC

communication
The process in which messages are exchanged between a sender and a receiver
NOAUDIO
NOGRAPHIC

empathy
Understanding another person's thoughts, feelings, and behaviors
NOAUDIO
NOGRAPHIC

feedback
A way for the sender of a communication to check the understanding of the receiver
NOAUDIO
NOGRAPHIC

leading questions
Inquiries in which all or part of the answer is included in the wording of the question
NOAUDIO
NOGRAPHIC

learning objectives
Educational goals or what students are to accomplish during a lesson
NOAUDIO
NOGRAPHIC

nonverbal communication
The meaning conveyed by tone of voice, body language, gestures, facial expressions, touch, and physical appearance
NOAUDIO
NOGRAPHIC

open-ended questions
Inquiries that require more than a one-word response and are used to encourage patients to provide more detailed information or explanations
NOAUDIO
NOGRAPHIC

pantomime
Using body movement to convey ideas or actions
NOAUDIO
NOGRAPHIC

paraphrasing
A method for obtaining feedback by restating the sender's message in the listener's own words and asking the sender for confirmation
NOAUDIO
NOGRAPHIC

probing questions
Inquiries that request additional information or clarification
NOAUDIO
NOGRAPHIC

receiver
The person to whom the sender directs the message; also called the listener
NOAUDIO
NOGRAPHIC

reflecting
A method of obtaining feedback by prompting the receiver to either complete or add more detail to the original message
NOAUDIO
NOGRAPHIC

sender
The person who creates and delivers a message; also called the speaker
NOAUDIO
NOGRAPHIC

sympathy
Pity felt for another person
NOAUDIO
NOGRAPHIC

