mitc
12
qumc

Which factor has the most influence in determining an individual's attitude?
his or her mental view of the world
Correct. An individual's mental views are the most important factor in determining attitude.
working conditions
Incorrect. While working conditions may affect how we feel at times, mental attitude allows individuals to choose how they respond to the conditions around them.
family background
Incorrect. While family background contributes to attitude, individuals can create their own mental views of the world.

What is the first step in reducing personal stress?
Identify the sources of stress that are under your control.
Correct. Looking for sources of stress and identifying which can be eliminated or reduced is the first step in reducing stress.
Avoid all stressful situations.
Incorrect. This is not realistic. Life has many sources of stress. Health care work, by its very nature, can be stressful. The first step in reducing stress is to identify the stressors over which you have control so you can eliminate or change them.
Ignore conditions that cause stress.
Incorrect. This is not possible for most people. Some stressful situations must be dealt with, especially when it comes to work. The first step is identifying the stressors over which you have control so you can eliminate or change them.

What is the best first step to take when trying to change a habit you believe is unhealthy?
Decide for yourself that you really want to change.
Correct. Making the decision that you really want to change is the first step in changing a habit.
Set very challenging goals that encourage you to take action.
Incorrect. Setting goals is a good idea, but if they are too challenging, you may be overwhelmed and give up. The first step, even before setting goals, is to decide for yourself that you really want to change.
Plan to change the habit as fast as possible.
Incorrect. Habits take time to change, and you may get discouraged if you set an unrealistic time frame. The first step, even before setting time frames, is to decide for yourself that you really want to change.

According to the food guide pyramid, which food group should provide the largest number of servings in the daily diet?
bread, cereal, rice, and pasta
Correct. Six to eleven servings of bread, cereal, rice, and pasta are recommended.
meat, poultry, fish, eggs, beans, and nuts
Incorrect. Two to three servings of these foods are recommended. Six to eleven servings of bread, cereal, rice, and pasta are recommended.
vegetables
Incorrect. Three to five servings of vegetables are recommended. Six to eleven servings of bread, cereal, rice, and pasta are recommended.

When health care workers experience burnout, they are:
suffering from physical and emotional exhaustion
Correct. Burnout is a condition in which the person feels physically and emotionally exhausted.
working beyond their level of training and ability
Incorrect. This may be a cause of burnout, but it is not the condition itself. Burnout is a form of physical and mental exhaustion.
making many mistakes on the job
Incorrect. This may be a sign of burnout, but it is not the condition itself. Burnout is a form of physical and mental exhaustion.

If a coworker is communicating assertively about a problem, she is:
expressing her feelings about the problem in a nonthreatening manner
Correct. Assertiveness involves expressing oneself freely but in a nonthreatening way.
complaining
Incorrect. Assertiveness involves expressing oneself freely but in a nonthreatening way.
probably feeling very stressed
Incorrect. Assertiveness involves expressing oneself freely but in a nonthreatening way.

