Review Questions


1. Describe two methods for learning about employers.

Check the Internet or call the personnel office. For smaller firms, check with the receptionist, consumers, or suppliers you can easily, unobtrusively identify.


2. What is the best way to support your qualifications during an interview?

Be prepared with specific examples that demonstrate your qualifications.


3. What are five appropriate questions to ask a potential employer at the first interview?

Appropriate questions include the following.

* What are the duties and responsibilities of this position?
* May I have a copy of the job description?
* I see on the job description I am required to do ______. Can you please tell me more about ______?
* Would you describe a typical day in this position?
* Is there a training program for new employees? How does it work?
* What equipment would I be working with?
* How will I be evaluated?


4. What are five questions that you should not ask at the first interview?

You should not ask the following questions during the first interview.

* How much is the pay?
* Do you provide medical/dental insurance?
* How many vacation days will I get?
* How long are the lunch hours and breaks?
* Can we leave early on Fridays?
* What are the paid holidays?

5. What are 10 commonly asked general interview questions?

The following are commonly asked general interview questions.

* Tell me about yourself.
* Why do you want to work here?
* Why do you think you are qualified for this job?
* What are your strengths and weaknesses?
* What did you like the most (least) about your last job?
* Which classes did you like the most (least)?
* What are your short-term and long-term employment goals?
* How do you work under pressure?
* How do you get along with others?
* How would you handle a conflict with a coworker (supervisor)?
* Describe a problem and how you handled it.
* How do you handle stress?


6. How should you handle interview questions about sensitive issues?

If it is necessary to explain past, difficult problems or answer sensitive questions, stay calm and confident, be honest, and try to let the potential employer know that any of your past problems and difficulties are just that: past. You may want to explain how you resolved the difficulty, learned from the situation, and have improved your performance.


7. What are three ways to respond to illegal interview questions?

If an employer asks an illegal question, you can:

* Ask how the question relates to the job
* Respond to the employer’s concern rather than directly answering the question
* Acknowledge the question’s illegality and end the interview


8. Describe the ideal appearance of either a man or woman who is attending a health care job interview.

When attending a health care job interview:

* Be sure everything about you is clean.
* Wear business or appropriate attire, that is, avoid jeans, T-shirts, sunglasses, etc.
* Keep jewelry simple.
* Avoid heavy, outlandish makeup.
* Trim facial hair neatly.


9. Give three examples of people who would be good references.

Good references include former supervisors, instructors, clergy, or business professionals who know you.


10. List eight documents that would be appropriate to include in the health care applicant’s professional portfolio.

Appropriate documents include:

* Copy of diploma or certificate of program completion
* Copy of professional license, registration
* Certificates demonstrating specific competencies, for example, CPR
* Documentation of accomplishments, for example, awards
* Prior, positive work/service evaluations
* Past work assignments that demonstrate proficiency
* List of technical skills/competencies
* Letters of recommendation


11. What are three ways you can show respect for the interviewer?

Listen carefully; shake hands sincerely; look the interviewer in the eye; never read material on an interviewer’s desk; and be polite and courteous.


12. How can you show an employer you are interested in the job?

Tell the employer directly that you are interested, learn about the facility before the interview and demonstrate that knowledge and interest during the interview, show how your skills can help the employer, and show interest in and willingness to commit to the facility’s future success.


13. How can you project positive nonverbal messages during the interview?

Sit up straight in your chair or lean slightly forward, look interested, maintain eye contact, speak clearly with expression, and show enthusiasm.


14. How can you ensure that your employment application represents you well?

Make the application neat, concise, honest, appropriate to the position available, and complete.


15. What is the most important interview follow-up activity?

Send a thank-you letter for the time, experience, information, and opportunity.




Copyright © 2007 by Thomson Delmar Learning, a division of Thomson Learning, Inc. ALL RIGHTS RESERVED.