Learning Links

Visit the University of Massachusetts Medical School site at http://www.umassmed.edu/. Click on “Index” at the bottom of the home page, scroll down to “M,” and click on “Macy Initiative in Health Communication.” Read about the Three Domains. What types of communication issues are addressed? How do you think these issues affect and apply to your occupational area?

Go to The Institute for Management Excellence at http://www.itstime.com/. Click on “Monthly Online Newsletter” and scroll down to “August, 1997--Improving Verbal Skills.” Click on “Distortion in Sending and Receiving Messages.” Then click on the links for “Methods,” “Listening,” and “Presentation.” Write a summary of what you learned about making your communication more effective.

Go to the University of Massachusetts Medical School site at http://www.umassmed.edu/. Click on “Education,” “School of Medicine,” “Admissions,” and “Technical Standards for UMMS.” Read the page about the importance of good medical communication. How do these principles apply to your occupational area and future contact with patients?

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