Message-ID: <9425697.1182531744365.JavaMail.joeescobar@joe-escobars-computer.local> Date: Wed, 19 Jul 2006 21:31:57 -0700 (PDT) From: gmiles Reply-To: Online.MC_PO3.LCC-Mail@lanecc.edu Subject: Re: Fw: Problem with TestPilot Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_Part_282_5816236.1182531744365" GWItemID: 44BE425D.LCC-Mail.MC_PO3.100.1346735.1.117A.1 ------=_Part_282_5816236.1182531744365 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Hi, Joe. I understand. I guess we will limp through somehow! For the second quiz, about half the students were able to view their completed quizzes with the correct answers. The problem seems to run for a few days, then be OK for a few days, then return. We don't get a mix (such as three bad ones, one good one, two bad ones, four good ones, etc. They run bad for a few days, then good for a few days, then back again. The third quiz was due Monday of this week. Most students took it Sunday or Monday. Greg Miles. ----- Original Message ----- From: "Online Online" To: Sent: Tuesday, July 18, 2006 4:57 PM Subject: Re: Fw: Problem with TestPilot > Greg, > Unfortunately, if the first filesize problem IS the problem, then fixing > that problem would be very tough right now. It would require all > instructors to delete/remove any unused tests. First, most faculty are > not around to do this. Second, most won't want to delete anything until > they've backed it up and converted it to Moodle anyway. > > You mention the 1st and 3rd quizzes having problems. Was the 2nd okay? > Was the 3rd taken this week? If so, we did have a server problem > yesterday that could have caused or was caused by the same problem. > > Joe > >>>> "Greg Miles" 07/18/06 3:27 PM >>> > Hi, Joe. Here is a response I received from the TestPilot staff about > the > problem we are experiencing. I'm not sure of the information in the > first > paragraph because I'm not familiar with LCC's computer equipment. The > second paragraph would apply only to occasional individual situations, > not > to an entire class. (On the first and third quizzes, almost no one in > the > class could review their quiz with the answers.) Do you think anything > in > the first paragraph identifies the problem? > Greg Miles. > > ----- Original Message ----- > From: "Malcolm Duncan" > To: "Greg Miles" > Sent: Tuesday, July 18, 2006 9:25 AM > Subject: Re: Problem with TestPilot > > >> It sounds as if your server's database may be running out of disk >> space or, if you're using Linux, the maximum file size may have been >> reached in your database files. (Linux has a maximum file size >> of 2 GB). >> >> It is also possible that if questions are offered one at a time, >> the student is not waiting for the web page to complete downloading >> before the proceed to the next question. This can cause a loss of >> data. >> >> >> On Jul 12, 2006, at 9:15 PM, Greg Miles wrote: >> >>> Hello, TestPilot staff. >>> I am an instructor at Lane Community College in Eugene, Oregon. > I >>> am using TestPilot 4 for one of my distance learning courses. We > are >>> experiencing intermittent difficulty with the program that is > causing >>> confusion among the students and is requiring a large amount of my > time >>> trying to work around the problem. I have been using TestPilot for >>> about four years, and have never experienced any problems with it > before >>> this. I am wondering if you could identify the problem and help us > out. >>> When a student submits a test online, he or she should be able > to >>> review the completed test, along with correct answers, after the > recall >>> time. I have given two tests so far this term, and only one student > was >>> able to review the first test normally. All other students, when > they >>> try to review their tests (and when I try to review their tests in > the >>> management section of the program), are told either a) they answered > 0 >>> of 0 questions and have a score of 0% or b) the program relays them > to >>> another screen. For the second test, about half the students can > review >>> their tests normally. >>> The program seems to work off and on. The person who could see > the >>> test normally in the first test was the first to take it (she took > it a >>> few days earlier than the deadline). The next person to take that > test >>> took it a day or two later, at a time when the program was not > working >>> properly. This lasted for a few days and affected many more > students. >>> Then for a few more days the program operated normally. Starting a >>> couple of days ago, it once again was not working properly. >>> Can you give me any advice regarding this problem and how to fix > it? >>> Many thanks. >>> Greg Miles >>> Science Division >>> Lane Community College >>> gmiles@uoregon.edu >>> 541-345-7693 (home office) >>> > ------=_Part_282_5816236.1182531744365--