Message-ID: <7614675.1182532583093.JavaMail.joeescobar@joe-escobars-computer.local>
Date: Thu, 8 Feb 2007 00:08:44 -0800 (PST)
From: moodleadmin
Reply-To: Online
Subject: Re: P.S. - My method of sending an internal message to students
Mime-Version: 1.0
Content-Type: multipart/mixed; 
	boundary="----=_Part_103_5339974.1182532583092"
GWItemID: 45CA079C.LCC-Mail.MC_PO3.100.1346735.1.3328.1

------=_Part_103_5339974.1182532583092
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit


Joe,

Correct on all but one point: quotation marks no longer cause messaging issues.  The HTML character issue still exists, though, and is a vexing one to solve (I can call html_entities to encode all HTML characters, but that assumes that users will always want to read messages with HTML encoding, and...).  That's one reason why I suggested installing QuickMail (per my other message).  It doesn't have this problem.

In terms of the biggest problem, the IT outages are actually not likely to be responsible for many of the lost messages.  The outages weren't actually for very long--there was an extended delay for some delivery, but those messages weren't actually lost.  

David

>>> On Wed, Feb 7, 2007 at  4:57 pm, Online wrote: 
> Hi David,
> 
> While Jennifer indicates she is using the approved method, we still have the 
> escape character problem ( '  >  ) in official Moodle messaging from the 
> participants list.   Maybe something crosses over to individual messages... 
> the message shows in Moodle messaging, but can't be emailed.
> 
> There are a host of other factors here.  Students are now disabling their 
> email addresses in the Edit Profiles.  Doing this would cause Jennifer's 
> problem.  Tough to track down because it has to be checked on a student by 
> student basis.
> 
> Of course, whether or not a student has a valid email entered, or whether 
> Yahoo or Hotmail are spam blocking messages from Moodle is another issue.
> 
> Finally, you mention what I think could very well be the biggest problem, 
> the lost emails due to the server problems experienced recently in IT.
> 
> I'm sure you are already aware of these things, but put together, it is a 
> complicated issue to pin down to a single cause.
> 
> Joe
> 
> 
>>>> Jennifer Love 02/07/07 12:12 PM >>>
> David, Meredith, and Joe,
> 
> In my earlier email, I forgot to mention that my method of sending an email 
> to my students in Moodle is definitely the "approved" one: I click on 
> "Participants," then on the student's name, then on "Send Message."
> 
> Just wanted to clarify that I am using this correct method of sending mail. 
> (So the problems I've been having are not stemming from an incorrect method 
> of mailing students. :-) )
> 
> Thanks!
> Jennifer
> 
> 
> Jennifer M. Love, Ph.D.
> Instructor of Writing
> Division of Language, Literature, and Communication
> Lane Community College
> 4000 E. 30th Ave.
> Eugene, OR 97405
> Email: lovejm@lanecc.edu
> Office phone/msg.: 541.463.3393
> Homepage: http://teach.lanecc.edu/kenz/llc/staffpage.html?userid=48




===============================================
David Walton
Moodle System Administrator
Lane Community College
For enrollment, course creation, logging in, or general server issues, email moodleadmin@lanecc.edu
For faculty assistance using Moodle, email online@lanecc.edu
Voice: 463-3367
===============================================

------=_Part_103_5339974.1182532583092--