Message-ID: <2048017.1182532593151.JavaMail.joeescobar@joe-escobars-computer.local>
Date: Wed, 16 May 2007 20:29:58 -0700 (PDT)
From: moodleadmin
Subject: Re: Fwd: crisis on the home front
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Joe,

This happens when the student set his email address to be hidden in his profile.  It's a Moodle security feature that is intended to assure that a student who doesn't want her address to be visible remains invisible when she sends a message.  It will happen for both internal Moodle IM-style messages and for QuickMail messages.

The reason you sometimes see the tag at the bottom is that if you're not logged in, Moodle will automatically forward a copy of an internal Moodle message to your external mail address, if you have that preference set.  If you're logged in at the time the message is sent to you, it's not copied to your external email.

The bad news: there's nothing we can do to change this behavior.  If the student doesn't mind setting her address to be visible, you won't have to worry about the 'noreply' issue (although in Nicole's case, it's also true that she hasn't put in a valid email address).  But if your students don't want to do that, there's not much that can be done.

We are looking into adding a third-party module to do internal mail (mail inside Moodle, instead of using an external email address) that would have a more mail-like interface: a mailbox, sent and received items, and so forth.  We'll be testing it during the Summer and assuming it works, will plan  to have it available for Fall.  This will eliminate a lot of the issues we're having with email addresses not being sent, difficulty replying because of no-reply addresses, and so forth.

David

>>> On Wed, May 16, 2007 at 12:18 pm, in message
<9822c0c8ad89d502445150867c4551b7@moodle.lanecc.edu>, Joe Russin wrote: 
> Hi, I'm forwarding you an email from one of my students so that you can help 
> me solve a problem. I get many emails such as this with the "noreply" return 
> address and it is a royal inconvenience because then I have to go to Moodle, 
> or look up the student's email, I can't just hit "reply". I can't figure out 
> if they're from the Moodle message system, the "Quickmail" tool, or if it's 
> just that the student doesn't have an email in the system. What makes it even 
> more confusing is that some of them have the tag at the bottom that says 
> "This email is a copy of a message sent to you at "Spring 2007"", but some do 
> not. Please help out if you can, I appreciate it greatly.
>  
> Joe
>  
> Joe Russin
> Lane Community College
> Science Division
> 4000 East 30th Ave.
> Eugene, OR 97405
> 541-463-5452




===============================================
David Walton
Moodle System Administrator
Lane Community College
For enrollment, course creation, logging in, or general server issues, email moodleadmin@lanecc.edu
For faculty assistance using Moodle, email online@lanecc.edu
Voice: 463-3367
===============================================

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