Message-ID: <11698990.1182489434874.JavaMail.joeescobar@joe-escobars-computer.local>
Date: Tue, 26 Sep 2006 20:14:25 -0700 (PDT)
From: moodleadmin
Subject: Re: Documents
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Jane,

I'm forwarding this to the faculty webmasters, because they are more familiar with issues of content development and how to transfer stuff between different file formats than I am.  I think that this may be an issue with the way Microsoft Word generates HTML code, but Joe and Meredith are far more familiar with these issues than I am.  I would appreciate getting cc:d on what's going on here, however, so please do keep me in the loop.

Thanks!

David

>>> On Tue, Sep 26, 2006 at 12:12 pm, Jane Batterson wrote: 
 David,
> What is happening is really freaky because it seems to vary from computer to 
> computer.  For example, on my local anesthesia course (DH 233) with CRN 
> 20735; I uploaded a webpage file (size 29.1kb) entitled Pre-Exam Answers; it 
> looks fine on my computer, but when the students showed me what they had 
> downloaded, the document had a gazillion question marks.  Other documents 
> that I have opened in Moodle also have a gazillion question marks (for 
> example:  the document entitled Pharmacology Objectives in Week 4:  when I 
> open it up there are all these question marks.  Frankly, this is driving me 
> nuts.  Please help.
> Jane
> 
> >>> moodleadmin 09/26/06 9:29 AM >>>
> Jane,
> 
> Can you give me a little more information about the documents (what kind of 
> documents--Word, PDF, PowerPoint, etc.; how large they are) and where you're 
> trying to upload them to?  It'd be helpful if I could get a copy of one of 
> the documents that's causing you problems, and also helpful if you could tell 
> me exactly where you're uploading it to (which course, where it's linked 
> from).
> 
> David
> 
> 
> ===============================================
> David Walton
> Moodle System Administrator
> Lane Community College
> Email support: moodleadmin@lanecc.edu 
> Voice: 463-3367
> ===============================================
> 
> >>> Jane Batterson 09/26/06 8:53 AM >>>
> Some documents when I upload them to Moodle show up with dozens (if not 
> hundreds) of questions marks.  I have tried re-uploading the documents 
> (converted to web pages) and still this happens.  Help!  What do I do to get 
> rid of those darn question marks?
> Jane Batterson
> 



----
David Walton
Web/Moodle administration and identity management
Information Technology
Lane Community College
Email: waltond@lanecc.edu
Voice: 541-463-3367


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