Message-ID: <11475323.1182488901552.JavaMail.joeescobar@joe-escobars-computer.local>
Date: Wed, 27 Sep 2006 12:54:55 -0700 (PDT)
From: battersonj
Reply-To: Online.MC_PO3.LCC-Mail@lanecc.edu
Subject: Re: Documents
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No, should I be?  And how do I set that up?

>>> Online 09/26/06 3:39 PM >>>
Are you using Firefox as your web browser?

++++++++++++++++++++++++++++++++++
Use the work order form at: 
http://teach.lanecc.edu
OR
email online@lanecc.edu
for all future webmaster requests.
++++++++++++++++++++++++++++++++++
>>> Jane Batterson 09/26/06 3:29 PM >>>
No, I'm not using a Mac.
Here are some of my files.

>>> Online 09/26/06 3:24 PM >>>
Jane, 
Are you using a Mac? 
Send me 5 or so of your Word documents (attached to an email reply) so that we can take a look at your Word files. 
 
Joe 
 
>>> Jane Batterson 09/26/06 3:02 pm >>> 
 
Meredith, 
 
I believe what I did was to create the document in Word, but I saved it as an HTML document so that's the only one I have.  Joe told me I should be uploading only HTML documents so that all of the students can open them.  Also, when I try to upload a Word document, NOTHING shows up in the window.  I must admit I'm a bit frustrated.  The students told me that every single document they have opened on my Moodle site has come up with all those question marks.  I did put one on this morning that I cut and pasted into the text box but the formatting gets all screwed up when you do that.  I asked the student to open that document at home and tell me if there were question marks.  If not, am I to assume that's the only way I can put a document on Moodle? 
 
Oh, thank you all so much for trying to help me. 
 
Jane 
 
 
>>> Online 09/26/06 2:32 PM >>> 
 
Can you send me the original Word (.doc) file for pre-exam answers? I need to do a comparison. It appears to be an HTML Word problem but I'd like to compare files. 
 
Thanks, 
 
Meredith 
 
 
>>>Jane Batterson 09/26/06 2:11 pm >>> 
 
 
Yes 
 
 
 
>>>Online 09/26/06 1:42 PM >>> 
 
 
Hi Jane, 
 
 
I went in and took a look at your ???? problem. I can see how it's driving you nuts. How did you create the original html document? Was it a Word file you saved as html then uploaded to the Files section of your Moodle site? 
 
 
Meredith 
 
 
 
 
 
+++++++++++++++++++++++++++ 
 
 
Meredith Keene-Wilson 
 
 
Multimedia Arts/Graphic Design Instructor 
 
 
Faculty Webmaster 
 
 
Lane Community College 
 
 
541.463.3022 
 
 
 
 
 
+++++++++++++++++++++++++ 
 
 
Your faculty webmasters provide Internet server access and support to all instructors interested in integrating web technologies into their courses for the benefit of their students. Explore your technology options. For information on services provided by your faculty webmasters, visit http://teach.lanecc.edu or e-mail online@lanecc.edu 
 
 
+++++++++++++++++++++++++++ 
 
 
 
>>>moodleadmin 09/26/06 1:14 pm >>> 
 
 
 
Jane, 
 
 
 
 
I'm forwarding this to the faculty webmasters, because they are more familiar with issues of content development and how to transfer stuff between different file formats than I am.  I think that this may be an issue with the way Microsoft Word generates HTML code, but Joe and Meredith are far more familiar with these issues than I am.  I would appreciate getting cc:d on what's going on here, however, so please do keep me in the loop. 
 
 
 
 
Thanks! 
 
 
 
 
David 
 
 
 
 
>>>On Tue, Sep 26, 2006 at 12:12 pm, Jane Batterson wrote: 
 
 
 
David, 
 
 
 
>What is happening is really freaky because it seems to vary from computer to 
 
 
 
>computer.  For example, on my local anesthesia course (DH 233) with CRN 
 
 
 
>20735; I uploaded a webpage file (size 29.1kb) entitled Pre-Exam Answers; it 
 
 
 
>looks fine on my computer, but when the students showed me what they had 
 
 
 
>downloaded, the document had a gazillion question marks.  Other documents 
 
 
 
>that I have opened in Moodle also have a gazillion question marks (for 
 
 
 
>example:  the document entitled Pharmacology Objectives in Week 4:  when I 
 
 
 
>open it up there are all these question marks.  Frankly, this is driving me 
 
 
 
>nuts.  Please help. 
 
 
 
>Jane 
 
 
 
> 
 
 
 
>>>>moodleadmin 09/26/06 9:29 AM >>> 
 
 
 
>Jane, 
 
 
 
> 
 
 
 
>Can you give me a little more information about the documents (what kind of 
 
 
 
>documents--Word, PDF, PowerPoint, etc.; how large they are) and where you're 
 
 
 
>trying to upload them to?  It'd be helpful if I could get a copy of one of 
 
 
 
>the documents that's causing you problems, and also helpful if you could tell 
 
 
 
>me exactly where you're uploading it to (which course, where it's linked 
 
 
 
>from). 
 
 
 
> 
 
 
 
>David 
 
 
 
> 
 
 
 
> 
 
 
 
>=============================================== 
 
 
 
>David Walton 
 
 
 
>Moodle System Administrator 
 
 
 
>Lane Community College 
 
 
 
>Email support: moodleadmin@lanecc.edu 
 
 
 
>Voice: 463-3367 
 
 
 
>=============================================== 
 
 
 
> 
 
 
 
>>>>Jane Batterson 09/26/06 8:53 AM >>> 
 
 
 
>Some documents when I upload them to Moodle show up with dozens (if not 
 
 
 
>hundreds) of questions marks.  I have tried re-uploading the documents 
 
 
 
>(converted to web pages) and still this happens.  Help!  What do I do to get 
 
 
 
>rid of those darn question marks? 
 
 
 
>Jane Batterson 
 
 
 
> 
 
 
 
 
 
 
---- 
 
 
 
David Walton 
 
 
 
Web/Moodle administration and identity management 
 
 
 
Information Technology 
 
 
 
Lane Community College 
 
 
 
Email: waltond@lanecc.edu 
 
 
 
Voice: 541-463-3367 
 

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