What web browser are you using? Firefox is what is supported at LCC. (free) http://getfirefox.com Did you have any trouble seeing the sample video I sent in the Welcome letter last week? https://teach.lanecc.edu/escobarj/media/sample/ Does your browser have the Quicktime plugin? http://www.apple.com/quicktime/download/ Have you tried viewing it from another computer? Keep on it and let me know if there is anything else I can do. The student help desk SHeD at Lane might also be of help. http://www.lanecc.edu/icl/shed.htm